-Our Policy-
After 5PM on weekdays and all day Saturdays and Sundays, extra parking is available next door at Dr. Courtney Plastic Surgery, except on the second Saturday of each month.
Parking
Parking is available in front of the studio. Additional street parking is available on McDuffie St.
After 5PM on weekdays and all day Saturdays and Sundays, extra parking is available next door at Dr. Courtney Plastic Surgery, except on the second Saturday of each month.
New Clients MUST arrive 15 minutes EARLY prior to the scheduled class time. For returning members, we offer a 5 minutes grace period for class entry. No late entry will be permitted and will result in loss of credit and no show fee $20.
Late Policy
New Clients MUST arrive 15 minutes EARLY prior to the scheduled class time. For returning members, we offer a 5 minutes grace period for class entry. No late entry will be permitted and will result in loss of credit and no show fee $20.
We have a strict 12-hour cancellation policy in place. If you are unable to provide at least 12 hours' notice, a $15 late cancellation fee will apply, including for members. No-shows will result in a forfeiture of your class, along with a $20 fee.
Cancellation / No Show
We have a strict 12-hour cancellation policy in place. If you are unable to provide at least 12 hours' notice, a $15 late cancellation fee will apply, including for members. No-shows will result in a forfeiture of your class, along with a $20 fee.
Waitlist Policy
If a spot becomes available, you’ll be automatically placed into the class up to 2 hours before the session. Please note that no-show fees and loss of class credit will still apply if you don’t attend. If you remain on the waitlist, your credit will be returned to your account for future bookings.
To cancel your membership, please provide a 30 day notice prior to billing date. If you have a 6-month or 12-month commitment there will be a $100 cancellation fee.
Membership Cancellation
To cancel your membership, please provide a 30 day notice prior to billing date. If you have a 6-month or 12-month commitment there will be a $100 cancellation fee.
Instructor Schedule Changes
Instructors and class schedules are subject to change. Please refer to our website or instagram story for the latest updates!
Grip Socks
For your safety and hygiene, grip socks are required. If you don’t have a pair, no worries— we have a curated selection of high-quality grip socks available for purchase
Return Policy
All sales of classes, memberships, and retail items are final. No refunds or exchanges are available once a purchase is made.
To maintain focus and minimize distractions, we’ve designated specific reformers for recording. Please ensure that any video or photo taken is of yourself only—respecting the privacy of others in the studio. For your convenience, we will provide tripods, so kindly leave your personal equipment at home to avoid disturbances during class.
Phone Policy
We love seeing your pictures and videos! Sharing your progress is always inspiring, but we also prioritize our clients' privacy and the overall class experience.
To maintain focus and minimize distractions, we’ve designated specific reformers for recording. Please ensure that any video or photo taken is of yourself only—respecting the privacy of others in the studio. For your convenience, we will provide tripods, so kindly leave your personal equipment at home to avoid disturbances during class.
No Spray Tan / Recent Hair Dye
To help keep our equipment fresh, clean, and sun-kissed (not stained!), we kindly ask that clients avoid using the machines with fresh spray tans, self-tanner, or recent hair dye that may transfer.